Every feature works today on free or trial connections. Add your own keys here when you are ready and that feature switches to your own account, billed to you. Nothing here is required to run the platform.
Every capability is optional and works on its own. Turn off anything you already run in another system (Tekmetric, Shopmonkey, Shop-Ware, Podium, QuickBooks) and keep using it. Turn a module on any time.
Your shop's color. Used on every email we send your customers (booking confirmations, reminders, campaigns) so they look like they came from you, not us.
Optional integrations. Each runs free on our shared trial connection until you add your own account.
Foreman briefings and complaint intake. Runs on our shared Claude connection until you add a key.
Take card payments on approved work. Free to connect; Stripe takes a per-transaction fee.
Confirms payments settled even if the customer closes the tab. In Stripe, add an endpoint at /stripe/webhook for checkout.session.completed and paste its signing secret here.
Your Google review link. Falls back to a Maps search for your shop.
For large marketing sends. Small lists use your shop email; big lists need this to protect deliverability.
The verified From address for SendGrid sends.
Two-way texting and missed-call text-back. Until connected, staff use tap-to-text links.
Your Twilio auth token.
Your Twilio phone number.
When a job moves to a new stage on your board, we text the customer a short update with a link to their live status page. Turn the whole feature off under Modules above. Placeholders you can use in a message: {name}, {vehicle}, {link}. Every text always includes the status link and "Reply STOP to opt out".
No status texts go out during these hours (24-hour clock, your local time). The "Ready for pickup" text always sends. Leave both blank for none.
Shows an "Apply for financing" button at approval, on invoices and at checkout, using your own lender link. Sign up with Sunbit or Wisetack, then paste your application link.
Adds a one-tap labor-guide launch in the inspection builder using your shop's own Mitchell 1 ProDemand or ALLDATA subscription. (Auto-return of labor times into the estimate switches on once we're approved on the provider's partner API.)
Added to marketing email footers (required by anti-spam law) and to invoices.
Applied to every estimate, approval total, invoice and online payment. Leave blank for none.
Sliding-scale markup: enter your cost on a parts line and the sell price fills automatically. One tier per line as max cost multiplier (use 0 for anything above the last tier).
Example: a $30 part in the "up to $75 × 2.0" tier sells for $60.
Your PartsTech partner username. When set, the parts lookup in an inspection searches live PartsTech pricing; until then it uses a built-in catalog.
Your PartsTech partner API key. Kept private.
Optional. Only if PartsTech gave your account a partner ID for API access. Leave blank to authenticate as a user.
Optional. Where the "order" link next to a part goes. Use {q} for the part number, e.g. https://www.rockauto.com/en/partsearch/?partnum={q}. Leave blank to use a free web search.
Create a free app at developer.intuit.com (Accounting scope), set its redirect URI to https://gravydemo.luciapps.com/qbo/callback, and paste the Client ID here.
Your Intuit app client secret. Kept private.
Two-way sync: approved invoices and customers push to QuickBooks Online automatically once connected.
Connect flow available on your own account.
How many jobs your shop can take in a day. Drives the capacity bars on the appointment calendar and your capacity-aware booking page.
Your public booking page only shows days and times you can actually take, from your hours + daily capacity above. Customers never pick a slot that is full.
Hours are in 24-hour numbers (8 = 8am, 17 = 5pm). Leave lunch blank for none.
Automatically nudge customers to come back once they're overdue. Sends by text (if Twilio is connected) or email, once per interval per customer, respecting opt-outs.
Reward repeat visits and word-of-mouth. Shown on each customer's digital glovebox.
Declined work is always kept on the recovery worklist. Optionally auto-send each customer their recover link once, after a wait.
A return within this many days for the same kind of work counts as a comeback on your quality report.
Publish services from Canned jobs to your public quote page. This disclaimer shows under the estimate.
Drop this one line into your website (already done on sites we build). It publishes your live reviews as Google-readable structured data, and renders a reviews block wherever you put <div id="gravy-reviews"></div>.
<div id="gravy-reviews"></div>
Used by the financial cockpit to compute your true net after card fees. Enter what your processor actually charges.
Choose how your team signs in. You can enable both.
Manage staff & access →
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